Privacy and Security

The Veterans Crisis Line is a confidential and secure resource.

When you contact the Veterans Crisis Line, you decide how much information to share. If you'd like support from a local VA suicide prevention coordinator, the responder may ask for your name and some personal information to help set up a meeting.

If you're in imminent danger or at risk of harming others, the responder will coordinate a dispatch of emergency services with local officials.

Your information will only be shared with your authorization or as permitted by law, including under the provisions of the Health Insurance Portability and Accountability Act (HIPAA), the Privacy Act of 1974, or the Freedom of Information Act (FOIA).

Further details about how your privacy is protected can be found on the VA Privacy Service website, the VHA Notice of Privacy Practices - September 2022 (PDF), and the Veterans Crisis Line System of Record Notice.

View the full VA Privacy Policy on VA.gov

How It Works

Your call to the Veterans Crisis Line is free and confidential, and you decide how much information to share. Support doesn't end with your conversation. Our responders can connect you with the resources you need.

Signs of Crisis

Some behaviors can be a sign that a Veteran needs help. Learn to spot the warning signs of an emotional or mental health crisis.